Contact Us

Get in Touch

Have a question about something you read on Shake Shack Menu? Found a price or menu detail that looks outdated? We would like to hear from you.

The fastest way to reach us is by email:

Email: [email protected]

What You Can Contact Us About

  • Corrections to menu information, prices, or nutrition details.
  • Questions about our content or editorial process.
  • Privacy-related requests (see our Privacy Policy).
  • Partnership or advertising inquiries.
  • General feedback about the website.

Response Time

We read every message and aim to reply within 2–3 business days. Correction requests are prioritized and usually reviewed within 48 hours.

Please Note

We are an independent information website and cannot help with restaurant reservations, takeout orders, gift cards, job applications, or complaints about a specific Shake Shack location. For those matters, please contact Shake Shack directly through their official website or your local restaurant.